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Effective Date: 14 July 2026
Introduction
This Privacy Policy explains how Shubhra Jain Yoga collects, uses, stores and protects your personal information when you visit our website, contact us, book a class, workshop or retreat, or subscribe to our mailing list.
We are committed to protecting your privacy and processing your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Shubhra Jain Yoga
Email: shubhrajain@hotmail.co.uk
Address: Queens Farm House, Queens Farm Road, Shorne, Kent DA12 3HU
Data Collected Automatically
When you visit our website, certain technical information may be collected automatically to help us understand how the website is used, maintain its security and improve your experience.
Depending on your cookie preferences, this information may include:
- IP address (where applicable)
- Browser type and device information
- Pages visited
- Time spent on pages
- Referring website or search engine
- General website interactions
Further information about the cookies and similar technologies used on this website, including how to manage or withdraw your preferences, can be found in our Cookie Policy.
Data Collected in a Non-Automatic Way
We may collect personal information when you choose to interact with our website or contact us, including when you:
- Submit a contact or enquiry form
- Register your interest in a programme or retreat
- Book a class, workshop or event
- Subscribe to our mailing list
- Contact us directly by email or telephone
Depending on the service you are using, this information may include:
- Name
- Email address
- Telephone number
- Postal address (where required)
- Information you choose to provide in your enquiry
- Booking information relevant to the programme or event
Where payments are made through our website, payment details are processed securely by our payment provider. We do not store or have access to your full payment card details.
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent – where you have agreed to receive marketing communications or accepted optional cookies.
- Performance of a contract – where processing is necessary to provide a class, workshop, retreat or other service you have requested.
- Legitimate interests – where processing is necessary for the operation, administration, security and improvement of our website and services, provided these interests do not override your rights and freedoms.
- Legal obligation – where we are required to retain or disclose information to comply with applicable laws.
How We Use Personal Data
We only use personal data for legitimate business purposes, including:
- Responding to enquiries
- Managing bookings and registrations
- Delivering classes, workshops and retreats
- Providing customer support and responding to follow-up enquiries
- Sending information about programmes you have requested
- Sending marketing communications where you have given your consent
- Improving our website and services
- Maintaining website security and preventing misuse
- Complying with legal obligations
Who We Share Personal Data With
We only share personal data where necessary to operate our business and deliver our services.
This may include trusted service providers who assist us with:
- Website hosting and maintenance
- Online booking systems
- Email communications and newsletters
- Website analytics
- Payment processing (where applicable)
These services may store or process personal information where necessary to provide their functionality.
We require all service providers to process personal data only for the purposes of providing their services to us and to implement appropriate security measures in accordance with applicable data protection laws.
Some of our trusted service providers may process personal information outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.
We do not sell or rent personal information to third parties.
How Long We Keep Personal Data
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, complying with legal, accounting and regulatory obligations, resolving disputes and enforcing our legal rights.
Retention periods may vary depending on the type of personal information and the reason it was collected. When personal information is no longer required, it is securely deleted or anonymised.
How We Protect Your Personal Data
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
These measures include secure website hosting, encrypted connections (SSL), strong password policies, two-factor authentication where appropriate, restricted access to personal information and regular software and security updates.
Although we take reasonable steps to protect your information, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.
Children’s Privacy
We provide yoga programmes for both adults and children.
Where bookings relate to children, personal information is normally provided by a parent or legal guardian in connection with a booking or enquiry.
We do not knowingly collect personal information directly from children without appropriate parental involvement. If we become aware that personal information has been collected contrary to this policy, we will take reasonable steps to delete it.
Marketing Communications
If you subscribe to our mailing list, we may send you information about upcoming classes, workshops, retreats and other relevant updates.
You can withdraw your consent or unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Your Rights
Under UK GDPR, you have the right to:
- Be informed about how your personal information is used
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Request restriction of processing
- Request the transfer of your personal information to another organisation where applicable
- Object to certain types of processing
- Withdraw your consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
Cookie Policy
Our website uses cookies and similar technologies to improve functionality, analyse website usage and, where you have given consent, support marketing activities.
For full details of the cookies we use and to manage your cookie preferences, please see our Cookie Policy.
Complaints
If you have any concerns about how we handle your personal information, please contact us in the first instance so we can try to resolve the issue.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.
Website: https://ico.org.uk
Telephone: 0303 123 1113
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal information.
Any updates will be published on this page and the Effective Date at the top of this Privacy Policy will be amended accordingly.
